Explore ConnectCover

Help centre

Help starts here

Find your documents, look for an answer or tell us what you need help with. Start with your question, and we’ll point you in the right direction.

What can we help with?

Three straightforward routes to the information you need.

Before you contact us

A little context helps.

For a question about your documents, a few relevant details make your enquiry easier to understand.

01 · Your document

A reference or registration.

Have your document reference or the registration of the vehicle your question relates to.

02 · Your details

The email you used.

Use the email address associated with your documents so the relevant details can be matched.

03 · Your question

Tell us what you need.

Explain which document or detail your question concerns and what you would like help with.

Still need a hand?

Let’s find the next step.

Include the relevant document details with your question. Keep payment card details and passwords out of your message.

Send a message